Frequently Asked Questions

Everything you need to know about your Madame experience.

How do I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS to monitor your delivery status in real-time.

What is your return policy?

We offer a 15-day return policy for all unworn items with original tags intact. You can initiate a return directly through our website's 'Returns' portal.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for select pin codes.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Do you offer international shipping?

Currently, we ship across India. We are working on expanding our logistics to offer international shipping in the near future.

Are the colors of the products accurate?

We strive to display product colors as accurately as possible; however, slight variations may occur due to screen settings and studio lighting.